Automation for hostels — works with your booking system
Your front desk, running 24/7 — without the extra staff.
VoxGate runs the repetitive front-desk work for you — phone, WhatsApp, reviews, meals, check-in — so your team stops drowning in it and your guests never wait. Live today across a real hostel chain.
77 calls answered · 12 bookings recovered · last month, live
The voice of your front desk — live across a real hostel chain.
- Live in real hostels
- You only pay per result
- Free pilot, no lock-in
- Works with your booking system (PMS)
77
calls answered · 12 bookings recovered
1,800
meals validated
90
reviews managed
Sound familiar?
“After 7 p.m. the phone rings and no one's there. Every missed call is a booking that went to the hostel down the road.”
“My staff answer the same five questions all day — and guests message on WhatsApp at midnight.”
“Breakfast and dinner are included — so friends and walk-ins just show up and eat.”
“Reception is a bottleneck at peak hours, and some guests 'forget' to pay the balance at the desk.”
Start where you are. Grow when you're ready.
Universal — works on any booking system
Say yes to any hostel, day one.
Needs only read-only access to your reservations — so it works with Cloudbeds, Mews, Apaleo, Beds24, RMS and more, without write permissions or a migration. Live in days.
- App Review
- Monthly performance report
- Check-in lite
Full — the complete front desk
Every guest touchpoint, handled.
On a write-capable booking system (Cloudbeds, Mews, Apaleo, Beds24), VoxGate runs the whole front desk end to end.
- AI Receptionist
- App Meal
- Online Self Check-in
Everything your front desk does — automated.
Never miss a call, a message, or a booking
One assistant on phone, WhatsApp, SMS and website chat — answering, booking and helping guests 24/7.
77 calls answered in one month
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Every review answered, in the guest's language
On-brand replies within minutes; sensitive ones wait for your one-tap approval.
90 reviews managed
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Stop paying for meals your guests didn't buy
Daily App Meal passes validated in under 2 seconds — plus a calmer dinner queue and one-tap stay extensions.
1,800 meals validated in a month
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Guests check themselves in — and pay before they arrive
Passport, signature and outstanding balance settled on the guest's phone.
Live pilot
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One system, every guest touchpoint.
Phone, WhatsApp, SMS, website, reviews, meals, check-in — one connected system with one consistent voice, not seven random tools. Turn on what you need, add the rest when you're ready. Every product you add makes the others smarter.
Illustrative preview of the live product.
Drafted reply — in the guest's language
Illustrative preview of the live product.
Breakfast
Bed 12 · Today
Illustrative preview of the live product.
Live in days, not months.
- 1
We connect
We connect to your booking system — read-only to start. No migration, no risk.
- 2
We switch on
We turn on the tools you want — receptionist, reviews, meals, check-in. We do the setup, you do nothing technical.
- 3
You watch the results
Every month you get a simple report: calls answered, bookings recovered, meals validated, reviews answered. Staff do less; guests get more.
What would that look like at your hostel?
Slide to your number of beds. Calls scale from the per-bed rate we measure live; meals assume the usual 60% of guests take the meal, reviews that 3% leave one.
Beds in your hostel
100
77
calls a month
answered by the receptionist
1,800
meal passes a month
validated at the servery
90
guest reviews a month
screened before they post
12
direct bookings a month
quoted on the call itself
Projected for a full house — calls from the per-bed rate we measure live, meals at the usual 60% meal uptake, reviews at a 3% guest review rate, bookings at the target we tune for. Your actual volumes will vary.
You only pay per result.
No big upfront fees. You pay per call answered, per review posted, per meal served — so it only costs you when it's working. Exact numbers on the call.
Try it free.
Start with a free 14-day pilot — no commitment. If it doesn't take work off your team, walk away.
Questions owners ask us
Yes — we start read-only, so it works with Cloudbeds, Mews, Apaleo, Beds24, RMS and more, with no migration. The full front-desk suite needs a write-capable system (Cloudbeds, Mews, Apaleo or Beds24); the Universal products work anywhere.
Not to start. The Universal products (review replies, the monthly performance report, check-in lite) need only read-only access. Products that take bookings for you — like the AI Receptionist — need a write-capable connection, which we set up with you.
Days, not months. We do the setup for you; there's nothing technical on your side.
You only pay per result — per call answered, per review posted, per meal served — with no big upfront fees. Exact rates depend on your property; you get them on a 15-minute call.
Yes. We only read what we need to do the job, and guest data stays protected. We never need your payment system's card data.
Your front desk could be running itself next week.
Book a 15-minute call. We'll show you the system live on your own booking system, and you'll get exact per-result pricing.
You only pay per result · Free 14-day pilot