AI Receptionist
FullNever miss a call, a message, or a booking — day or night.
One assistant on every channel — phone, WhatsApp, SMS, website chat — answering guests 24/7, taking bookings, and freeing your team.
Phone · WhatsApp · Website chat — all live. Also reaches guests by SMS.
Illustrative preview of the live product.
After 7 p.m. the phone rings and no one's there. Guests message on WhatsApp at midnight. My staff answer the same five questions all day. And every missed call is a booking that went to the hostel down the road.
How it works
A guest calls, texts, WhatsApps, or messages on your website — in any language.
VoxGate answers instantly, 24/7: it quotes availability and prices, takes or extends the booking, sends a secure payment link, looks up existing reservations, and gives locked-out guests their door code.
Anything urgent or human — an emergency, a real complaint — is passed straight to your on-call person. Everything else is just… handled.
Why it matters
No night staff needed for the phones
Coverage is 24/7, automatically.
After-hours calls become bookings
Overflow and late-night contacts turn into paid stays instead of voicemails.
Your team gets its day back
The repetitive questions are gone.
One consistent voice
Phone, WhatsApp, SMS and website chat — same answers, same tone.
77
calls answered
25
after-hours calls handled (33% of all calls)
12
bookings recovered
A$1,613
booking revenue retained
−25%
load on the human team vs before
We audit every call — and we only charge for positive-outcome calls.
Common questions
It answers in their own language, instantly, and hands off to a human the moment it should. Most guests just get their answer and book — faster than waiting on hold.
You do nothing technical. We set it up on your number for you.
We monitor every call and stand behind it — you don't pay for a call it gets wrong.
You only pay per result.
No big upfront fees. You pay per call answered, per review posted, per meal served — so it only costs you when it's working. Exact numbers on the call.
Try it free.
Start with a free 14-day pilot* — no commitment. If it doesn't take work off your team, walk away.
Your front desk could be running itself next week.
Book a 15-minute call. We'll show you the system live on your own booking system, and you'll get exact per-result pricing.
You only pay per result · Free 14-day pilot*
*Free 14-day pilot applies to one (1) property on a single direct line and is capped at 300 handled calls or 500 minutes, whichever occurs first. Toll-free (1800/1300) numbers, number porting and carrier charges are excluded and billed from activation. Additional properties, multi-property and network deployments are not included and are quoted separately. Usage beyond the cap is billed at standard rates. A one-off onboarding fee applies. The pilot is subject to acceptance, limited to one per business or group, not transferable, and may be varied or withdrawn at any time. Full pilot terms at voxgate.ai/pilot-terms.